Title:                            Digital Records Coordinator

Supervisor:                  Coordinator of Special Projects and Executive Support

Department:                Administration

FLSA Status:                Non-Exempt

Salary:                          $22.81

Job Summary

The Digital Records Coordinator will be responsible for uploading, organizing, and maintaining all documentation related to the people we support within eVero. Ensures records are retained in an accurate and consistent manner and are retrievable in a seamless fashion. Provides additional administrative support as needed.

Duties and Responsibilities

• Accurately and consistently organizes, scans, inputs, and records documents into the eVero Digital Records software during agency’s system implementation. Ensure paper documents are securely archived or destroyed as per agency guidelines.
• Responsible for maintaining, updating, and retrieving digital records within eVero in a timely manner.
• Provides daily technical support and guidance to agency staff in the access and use of eVero. Troubleshoots or elevates technical issues to IT as needed.
• Coordinates agency messaging to staff through the eVero communication functions.
• Assists in generating reports and/or providing records for system or agency audits.
• Provide additional administrative support to the Coordinator of Special Projects as required.
• Works closely with IT in support of the system implementation and ongoing administration of eVero.

Position Requirements and Qualifications

• High School degree required. Associate’s Degree preferred.
• Prior administrative experience working in a professional office setting.
• Highly organized with a strong attention to detail and quantitative skill set.
• Strong written, verbal, and interpersonal skills with ability to professionally communicate to internal and external audiences.
• Proficiency in MS Office with ability to become proficient in new technologies quickly.
• Comfortable with digital record keeping software required. Experience with eVero and/or other Electronic Health Record software preferred.
• Must be able to sit at a desk and computer for the majority of the day. Lifting up to 20lbs may be required.
• Valid NYS driver’s license and reliable transportation to travel to other sites.
• Must be comfortable with people with intellectual and developmental disabilities.

IGHL Core Values

INTEGRITY:  We are committed to an environment that is authentic, fair, honest and operates ethically.

COMPASSION:  We treat each other with kindness and empathy, lifting up and supporting one another at all times.

TEAMWORK:  We value collaboration, open communication, and building a supportive environment knowing together we can achieve more.

INCLUSION:  We embrace diversity in people, ideas, and experiences where everyone is heard, appreciated and accepted.

RESPECT:  We value individual experiences and feelings while treating people with kindness and dignity.

VISION

IGHL’s Vision is to be a Center of Excellence with state-of-the-art technologies and practices, embracing new business models and leveraging all of our resources.  Our professional and competitively-compensated team members act I fidelity honoring the responsibility of providing a lifetime of support to individuals in the IGHL family.

MISSION:

The mission of IGHL is to provide lifetime support and innovation services for people living with intellectual and developmental disabilities.

TAGLINE:

Supporting people through life